
XM Radio - Never Again.

I’m going to take this time to point out that if you have XM Radio, you may never be able to stop having XM Radio. I’ve been trying for the past 6 months or so to cancel my service, and all I ever get is bounced around from non-english speaking operator to non-english speaking operator. I called them several months ago to terminate my service, simply because I don’t listen to it anymore. They offered me three months of free service and assured me it would be canceled after the three months. Sure. Fine. I’ll take it, whatever. Three months go by, and on Sept. 29th I’m charged again. WTF! So I call yesterday, after getting disconnected by the automated menu three times, I finally get a person. Someone clearly not in this hemisphere. I explain the situation and demand a refund for the Sept. 29th charge. The person says Ok, and transfers me to some other foreigner. I explain AGAIN the situation and she gives me the refund and assures me my service is now canceled.
So today I wake up, check my online bank statement, lo and behold, whats sitting there at the top of my activity? Anohter charge from XM RADIO! FUCK THESE FUCKERS IN THE FUCKHOLE! Back to calling them up, and bitching them out. Again, I have to go through several disconnects, and people who don’t speak english. The worst part about the non-english motherfuckers is I dont’ think they understand whats going on when I’m cursing them out. After about a half hour of repeating that I want TWO refunds back, and no more service, I THINK “Karen” finally got it right. We’ll see. I’m sure there will be a new charge on my account tomorrow.
If ever I get satellite radio again, I promise you it’ll be Sirius. Fuck XM.

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